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I have read this thread from front-to-back and want to thank everyone for all their info and input.

There will NOT be another Whirlpool water heater in my home .... as soon as I save up for the...

I'm on my second free kit and am saving up for a real water heater. I have to agree that it is rather ridiculous that a manufacturer of a gas-fueled product is so casual about rank amateurs...

I've learned to immediately demand the "Recall Replacement Kit" to get my free new assembly from Lowes but I have no idea how to go about getting this replacement/auxilary'add-on filter that I'm...

I'm finding it hilarious that neither website is active... I've received and installed my second free conversion kit from Lowes... saving up for a Rheem.