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    There is a gasket/membrane the comes with the...

    There is a gasket/membrane the comes with the I-Box. It is a black fiber material designed to work with practically any wall type or adhesive. It does help to seal the rough to the wall and keep...
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    We do not have any valves or controls for steam....

    We do not have any valves or controls for steam. Most steam units have their own proprietary valves and controls so it is just not cost effective to design and build them. Our I-Box is designed to be...
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    There are no ears on the TB2 rough. Using...

    There are no ears on the TB2 rough. Using blocking and copper pipe clamps is recommended. This is one of the many improvements made with the I-Box compared to some older roughs. If you need any other...
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    Hello tridiy, That is a Grohe trim. You...

    Hello tridiy,

    That is a Grohe trim. You can contact Grohe at 1-800-444-7643.
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    There is no hidden set screw or cap to pop off....

    There is no hidden set screw or cap to pop off. The bell shaped portion of the handle will turn counter clockwise from the counter top and the handle will lift off as one unit. You may need a rubber...
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