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  1. Oh the fun of e-tailors. It seems every week I...

    Oh the fun of e-tailors. It seems every week I get a call for pricing. Lets say they want the Carusoe elongated :

    Me:$157
    Them:But the internet has it for $135
    Me:That price doesnt include...
  2. Sanagloss or any other smooth glossing surface on...

    Sanagloss or any other smooth glossing surface on a toilet will NOT prevent skid marks. It will however make them easier to clean off with either a toilet brush or just the water with the bowl...
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    Sadly, Toto has maketed the Sanagloss and Double...

    Sadly, Toto has maketed the Sanagloss and Double Cyclone horribly for what it is. Sanagloss makes it so that you do not need to use harsh chemicals to get the surface clean. Sadly is does not mean...
  4. My snark-meter just exploded on this post. :D

    My snark-meter just exploded on this post. :D
  5. Huh? Toto lets you select what options you want...

    Huh? Toto lets you select what options you want on their product list on the left column.
    ...
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    Quick question: The new Guinevere on our...

    Quick question:
    The new Guinevere on our showroom floor has a sleeve on the chain connected to a flat plastic base that sits on top of the weight above the flapper. Is this any different from what...
  7. Oh the fun of the color game. Usually I end up...

    Oh the fun of the color game. Usually I end up telling customers to tell me what they are trying to match and I will bring in their version of that color.

    Here is tub acrylic samples compared to...
  8. If the funky look of the Dalton tank is scaring...

    If the funky look of the Dalton tank is scaring her off, you may want to look at a Caruso tank. (part # ST706) It fits the Dalton ADA bowl just fine, however I cannot comment on whether or not it...
  9. Even Toto has kinda sorta admitted that their...

    Even Toto has kinda sorta admitted that their seats arn't for everyone. They are coming out with a larger(?) more comfortable seat this year. Model # SS164 and will be standard on all the newly...
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    Toto sets up its dealers in a very odd way. Toto...

    Toto sets up its dealers in a very odd way. Toto is not a factory direct company. They rely on rep agency to work with showrooms and dealers in a particular area. Most likely, where you bought...
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    I have a Double Cyclone 1.28 GPF both in my own...

    I have a Double Cyclone 1.28 GPF both in my own home and in my showroom's customer bathroom. I have no complaints. If for whatever reason, you wanted more water you can hold the handle down longer...
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    Done. Here is a Ebony Drake II for my customer...

    Done.

    Here is a Ebony Drake II for my customer bathroom in my showroom. It goes well with the black tile and black "field destroy" Kohler sink in there as well. (the counter top is an orange...
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    It is a great toilet. It was Toto's most popular...

    It is a great toilet. It was Toto's most popular and best looking skirted one piece toilet. The only thing missing from it was the ADA height. This was solved with the Carlyle II. The only problem...
  14. Toto has the ...

    Toto has the Aquia Dual Flush Wall mount toilet just introduced. Toto is still developing the in wall tank and carrier for it. From what I am told, it wil have a 600 pound weight limit and will cost...
  15. Poll: This is incorrect. I just spoke with my rep last...

    This is incorrect. I just spoke with my rep last week on how to approach this with customers. She says to not even use liquid bowl cleaners, as the abrasive chemicals can slowly rough the ion glaze....
  16. Toto is going to recommend the (more expensive)...

    Toto is going to recommend the (more expensive) Oval SoftClose seat, SS204.
    http://admin.totousa.com/Product%20Images/cst416m_main.jpg
    However, any elongated seat should work for the Aquia series....
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    The Ultimate isnt a G-Max flush. The question...

    The Ultimate isnt a G-Max flush.

    The question are: must you have a G-Max? ADA height? Sanigloss?

    Ultramax, Supreme, Ultimate and Gwyneth are all good 1-piece toilets. Ultramax being the...
  18. Sounds like Sterling wants those feet touching...

    Sounds like Sterling wants those feet touching the subfloor. And have the 2" of space filled in with mortar as well for support.

    When in doubt, do as the manufacture instructs.

    I have had...
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    I have two 2-piece Gwyneths, one in my home and...

    I have two 2-piece Gwyneths, one in my home and one in the showroom bathroom. I can confirm about needing to adjust the water height in the tank to the appropriate level. I have had one or two...
  20. Sadly that seems to be the case. The knee jerk...

    Sadly that seems to be the case. The knee jerk reaction for alot of dealers is "call the manufacturer". It is just as easy to warranty it themselves.
  21. Funny this thread should pop up. I have upgraded...

    Funny this thread should pop up. I have upgraded two of my toilets in my home. The 1st floor install went as normal. The wax flange with funnel locked the toilet in place where it would not budge....
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    From the comments: *sigh* sounds like some...

    From the comments:


    *sigh* sounds like some of the plumbers I have had to work with...

    Okay, despite me not agreeing with him on anything in his comments, I have to ask, anyone familiar with...
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    I have the Two Piece Gwyneth in my own home. ...

    I have the Two Piece Gwyneth in my own home. Honestly, one time I did have a single drop land on the top of the seat. After that I had made note to inspect for splashing on each flush. No repeats....
  24. Dumb question: I had a woman with 2 Toto...

    Dumb question:

    I had a woman with 2 Toto Carlyles that are 5 or 6 years old get her fill valves replaced by Toto with the older "non top adjustable" style valves. It is to my knowledge that these...
  25. And now everything is back to Gwyneth. Toto is...

    And now everything is back to Gwyneth. Toto is just screwing with me now. Well back to changing the toilet signs again... :(
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