Need advice! New softener needed. Possible ripoff?
We have a 5 year Northstar softener that is junk. I have read that northstar is basically rebranded ecowater. Well in the last 2 years we have had it serviced 3 times and it never stays working for more that a few months. So its time for it to go. I have been browsing the forum and trying to read up on softeners. The dealer who was working on the northstar is : http://environmentalprotech.com/treatment.html. He has quoted me 1800 to install the unit on there website which he confirms is a fleck 5600. But he states it is upgraded for better filtration. Seems like a load but what do I know. Am I missing something. Wouldn't I be better getting one online and hiring a plumber? When I asked him this, he was very defensive of his product and said "sure, but who will service it?"
Water usage is 3 people, house is 5000 sqft with 6 baths. Our master shower has a zillion jets which I frequently go full blast on :). Regular head, rain head, 6 body, hand held, steam. City water. Havent test water hardness yet.
I would appreciate any advice, so thanks in advance.