I really dont care anymore
thank you for the advice , but I also failed to mention
that the tank was leaking on the seal between the tank
and the bowl too...so its was going to be a mess to work with..
getting that toilet tank off the bowl would be hell because it
is hell to install them and get them tight in the first palce.......
It takes a special wrench that comes with teh toiilet to jsut tighten
the damn thing down.......
so wait till the bolts get all rusty and you need to do reapirs to one..
I wont go back......its not worth my time and they wont listen...
so let them eat urinal cakes...
Champions - Love 'em and Hate 'em
When we had our new home built I wanted the brand new state of the art Champion Right Height Toilets installed. The plumber was not familiar with them, but said he would try. We had three installed, Guest Bath, Hall Bath and the Master Bath.
From the getgo the plumber said he had some problems adjusting them, but he got them working within their parameters. When we moved into the home last year in Mid-March I made sure to test all of them thoroughly. They did "Klunk" but that was the tower coming down. A trade off for the perfect (or so I thought) flush.
Then the week we moved in, the Master Bath's Flush tower spung it's springs :eek: . I called American Standard up and explained the problem. I asked where we could get the part. The tech said that we could not replace that part, that the entire top tank had to be replaced. She said a new one would be delivered within two weeks :eek: . One that our plumber would have to replace for us. At our cost of course. So much for the warranty. We had to pay our plumber for coming to take out the tank and then for coming to install the new tank. A new tank that now had the sporadic missed flush problem when you pressed the handle. This toilet makes the biggest klunk out of the three.
The other two toilets - the hall bath. That one never seemed to fully flush. Sometimes we'd have to flush twice because it failed to clear the bowl. Going to the American Standard website was no help. So I still have to call them up on this one. And now after eleven months have passed, it's starting to develop a new problem. After I flush, the float on the float tower sometimes gets stuck and doesn't want to rise all the way. So water keeps running after the tank if filled. I did try cleaning the plastic post underneath. That worked for a short time, but than it went back to getting stuck.
The Guest Bath toilet works the best. Has the best flush out of the three. It really clears the bowl well - very well!. But this past week the float on the float tower now gets stuck on just about every filling - just like the one in the hall bath. I did notice some mold/algae growing in the tank. Maybe that's on the post and causing the float to stick as it rides up the post. I need to check that out. But I will be calling AS on Monday.
So, as you can see, I really like these toilets when they work. :o They work very well and efficiently. But when they don't work well :( , they cause an uproar because they are far from being the "American Standard". And I think many of the posters are experiencing the same type of problems. That means AS must know about these problems. They should be sending out advisoraries to Home Depot and us, their Users. And of course Consumer Reports - where many of us first discovered these toilets.