American Standard Champion
We have continually experienced one problem after another with the American Standard Champion toilet that we purchased from Lowes. There are no replacement parts available at Lowes or elsewhere. The problem is the whole flush mechanism. We could tolerate the noise if the end result was a good, clean flush with no leaking. However, the valve does not reseat after a flush, causing leaking and constantly running water. The leaking is enough to produce a moldy odor in the bathroom that is causing health problems in those with breathing irregularities. The refill tube does not stay in place and after a flush sprays water outside the commode onto the floor and walls.
Keeping the humidity low is impossible, when with every flush the toilet distributes water all over the bathroom. The metal grid which holds the drop ceiling in place has begun to rust again after being repainted once since installing this toilet. The bathroom with the American Standard Champion is the only one of three bathrooms that has this problem. No one has been able to repair this monstrocity though many have tried.The best anyone can do is by rigging makeshift repairs which are very temporary if they ever work at all. We are elderly with many health problems and should not be stuck with this problem. We need a whole new flushing mechanism. We bought this model because the advertising convinced us this was the perfect toilet. Boy! were we disappointed when immediately after installation the problems began. The cost of the Champion was so much more than we could have paid for a toilet with less expense and expectations. When the installation of a product causes adverse health problems the manufacturer should be responsible for making things right . The warranty so far has been useless. American Standard needs to put their money where their mouth is by standing behind their warranty. Obviously, ours is not an isolated problem but appears to be the norm. Have we been the victims of false advertising or what?
Plastic substance in toilet trap
I had a customer today who called me back for the second time because of a plugged toilet. A/S Champion 4 installed 1/10 by another Plumber. First time I was there I pulled back a plastic substance with my auger. It was in 2 pieces and had at one time fit together and was aboput 6' long. Customer said they were sure they had not dropped it in toilet. It seemed to kind of be conformed to the shape of the trap in toilet.
Today as I went back with the same problem. I pulled out another piece of plastic also conformed to the trap as it makes its last turn to go out the bottom.
Is this something A/S used in the making of the toilet that never came out during the process? Is it something to make the vitrious on the inside of the trap smooth to give the better flush:confused:
Anybody ever had this problem before?
I am pretty sure I could not get a straight answer from anybody in A/S customer service.
Converting AS to Universal Toilet
Thanks for your tips. I will try again. Something just popped up in my mind: Do you think it is possible to convert the AS flushing system into the Universal one? I do not see the AS flushing system available in any stores. That make me thinking to put the universal (conventional flapper type) in the AS tank but the flush opening size concerns me for the AS flush opening size might be larger? I do not want to waste the whole AS toilet system but not sure if it works. Help me to brainstorm to fix this issue in a economic way, thanks.
Originally Posted by maddog
Champion review, 8/11/2010 by Ken in New York
I pruchased two American Standard toilets within the past year. I assumed as new Champion toilets Model N0 4266 and had them installed. I assumed since they were both new toilets they would work with no problems. They flushed well and I did not check to see if they leaked through the flush valve. Recently I put food coloring in the tank since we wre using more water than expected. They both leaked through the flush valve. American Standard sent me two new gaskets. I replaced the gaskets and then recently checked with food coloring for leaks. One still leaked very slowly.
I am concerned that a continual slow lead will erode a grove in the system that can not be fixed with a new gasket.
Ken in New York