Need help identifying make and model of controller unit for troubleshooting
I live on a small island and am having problems with the controlling units on my water conditioner. The company it was purchased from is no longer in business and I cannot find anyone that knows anything about them. The system has two tanks and two controllers but no markings as to identify the maker or the model of the system. One controller starting giving a code (Srby) that does not exist in its literature, which does not identify the maker or the model either. I initiated a manual "Regen" or backwash cycle at which point that controller displayed the number of days until it's next auto-cycle and the message (Srby) is now displayed on the other controller. I initiated the manual "regen" or backflush on this unit and the same "Srby" message remains displayed continuously. Does anyone have any advice as to where I should begin?
Thanks in advance