Kohler receptor 9496 WTF??!!
Hi, I have an issue with a Kohler receptor 9496. Something along the same lines as this post. This is a basin that extends up 21" along the walls. The instructions say that this unit needs to be supported by the floor of the pan- not the walls; and that the receptor sits plumb and level (that is if the floor existing is plumb and level). Simple enough, right? No. I get the product from Kohler, open the box and sit it on my plumb and level living room floor. The pan sits anything but. The bottom finish step (the one the track sits on for the shower doors) hits the floor 1st by maybe 1/2 to 1 inch and causes the whole thing to slant. I can't understand this??!! Kohler's instructions are clear that the pan sits flush and level on floor! It's the weekend and have to wait til Monday for Kohler. I know about the mortar thing (I did it on my whirlpool), but I didn't want to have to-- shouldn't have to, just #30 felt only. WTF??!! Anybody with similar issues with this pan?