how to replace the one piece toilet seat
remove the toilet seat by cutting the plastic piece , then use metal saw to cut the bolt and remove the old particle
to install the new one use the Hollow wall anchors you could get it in any hardware store, in this case i use 6-32x1-1-1/2 with a few ring and should resolve the issue with less than $5
hope this will help for DIY people
yes, Kohler did send me the kit
i protested, and yes, they did send me the 47$ kit for free. and it worked. it was DEFINITELY not worth 47$. definitely protest that one.
We felt so dumb after calling 1 800 4 kohler
After reading some of these post, my husband and I were all set to call Kohler and complain about the stupid design of a all in one toilet that doesn't allow you to change the toilet seat. Since the design is their fault, we shouldn't have to pay $47 for a kit to fix their mess.
We have only lived in our home 2 years. The house was built in 1990 and has 3 bathrooms of which 2 have all in one toilets.
I tried everything to tighten the wobbling toilet seats, which I decided to replace. At first I purchased the wrong kind of seat because I didn't know there wasn't any access to the underneath of the bolts. I went to Home Depot, Lowes and even looked it up on the kohler website to no avail. After reading these post, I called 800 4 kohler and gave the model # and date the toilet was manufactured (1988). The Kohler tech told me to take the top off the tank and reach inside (water and all) where there was access to the bolts. I couldn't believe it. I couldn't help but wonder if this access was true for anyone else with a one piece toilet. After two years of trying to get a toilet seat on and stationary, I'm very happy now.
Kohler has gotten the message - I think
I have the same problem and I called customer support 1800-4-Kohler and they are sending me the complete kit without charge. The customer service reps know the problem and have been hearing about it for years.
Be nice, but firm.