Hi Everyone:
I am new to this discussion board 'cause I have a question. I have allot of experience in residential construction, etc, but I must admit I am a little intimidated by plumbing. But I got a call today with a plumbing question from a customer who's home my company built.
She has a sewer gas smell in her basement coming from the floor drain in the utility room and from the sump pump. There is a pipe running under the floor from the floor drain to the sump in the other corner of the basement, about 20 feet. The only water running into the sump is the water from the floor drain, in which only the air condition condensate and the water softener water drains, and the water from around the foundation. She has called the plumbing contractor and they came out and suggested that the drain be covered, currently its not, and that to run water thru the drain to the sump. They are as confused as I am because there is no black water running into this tile that could cause this smell.
The only part of the sump pump connected to a drain is the discharge pipe which is connected to the city storm sewer, which is LEGAL in this particular jurisdiction, and the discharge pipe DOES have a check valve installed. The plumbing contractor even opened the discharge pipe to see if there was any smell, there wasnt.
Could it be possible that the minerals in the water softener discharge is causing the smell in the drain? The house is 6 years old, and this has been a off and on problem since day 1. My customer is very upset with both my company and the plumbing companies (she has had like 3 opinions).
Any ideas? Any suggestions are appreciated.
Thanks
Josh
I am new to this discussion board 'cause I have a question. I have allot of experience in residential construction, etc, but I must admit I am a little intimidated by plumbing. But I got a call today with a plumbing question from a customer who's home my company built.
She has a sewer gas smell in her basement coming from the floor drain in the utility room and from the sump pump. There is a pipe running under the floor from the floor drain to the sump in the other corner of the basement, about 20 feet. The only water running into the sump is the water from the floor drain, in which only the air condition condensate and the water softener water drains, and the water from around the foundation. She has called the plumbing contractor and they came out and suggested that the drain be covered, currently its not, and that to run water thru the drain to the sump. They are as confused as I am because there is no black water running into this tile that could cause this smell.
The only part of the sump pump connected to a drain is the discharge pipe which is connected to the city storm sewer, which is LEGAL in this particular jurisdiction, and the discharge pipe DOES have a check valve installed. The plumbing contractor even opened the discharge pipe to see if there was any smell, there wasnt.
Could it be possible that the minerals in the water softener discharge is causing the smell in the drain? The house is 6 years old, and this has been a off and on problem since day 1. My customer is very upset with both my company and the plumbing companies (she has had like 3 opinions).
Any ideas? Any suggestions are appreciated.
Thanks
Josh