duravit in wall tank flush problems

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scott pfaffman

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I have installed a Duravit in wall tank (cistern), wall mounted toilet bowl and cannot get a complete flush> Duravit has advised me that the bowl has a down wash flush and does not completely evacuate the bowl with a gurgle like a conventional toilet. I've increased the water level as high as possible and still cannot flush solid waste. Any clues?

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Scott Pfaffman
 

Jadnashua

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Is the toilet vented properly? That can radically affect the quality of the flush.
 
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