Traderfjp
Member
I bought a 4300 sq. ft. house almost exactly a year ago in Asheville NC. We plan to move in full time in a few months. We have two heat pumps. One large unit that does the 1st level and downstairs. Then there is a smaller unit that does the two bedrooms upstairs on the 2nd level. On top of all that there is a propane furnace for when temps get to low for the heat pump to work efficiently.
I'm wondering if there might be something wrong with my HVAC system. The system keeps the heat at 72 and cools the house well in the summer when we are in the house. I called Duke energy and found out the old owners were paying 280 a month for the coldest months of the year. That was with them living in the house with 3 hot water heaters, tv's, electric stove, electronics, etc. We don't live in the house and have set the thermostat to 50 for the winter and 75 for the summer. Our last bill was 388.00. That is with the heat pump running, a dehumidifier at 60% setting, a small air pump in our pond, two fans and everything else is shut off including the hot water heaters. 388.00 seems outrageous since the house is closed up and well insulated by the way. We were not at the house at all during this billing cycle. Could it be a setting or maybe the thermostats are not wired properly. In July, August and September the AC was running at 75 with a dehumidifier, the pond pump, and two fans and bills were just under 150.00. We were there a week or so too. Then in December and January we are averaging 380.00 a month. Any advice or insight is appreciated.
BILL DATE BILL AMOUNT DUE DATE BILLING DAYS AMOUNT PAID BILLS
01/11/2019 $372.82 02/05/2019 31 $372.44 VIEW BILL
12/11/2018 $247.32 01/07/2019 32 $144.62 VIEW BILL
11/09/2018 $118.63 12/04/2018 29 $144.62 VIEW BILL
10/11/2018 $128.75 11/05/2018 28 $144.62 VIEW BILL
09/13/2018 $163.83 10/08/2018 34 $144.62 VIEW BILL
08/10/2018 $144.62 09/04/2018 29 $144.62 VIEW BILL
07/13/2018 $143.08 08/07/2018 29 $145.00 VIEW BILL
I'm wondering if there might be something wrong with my HVAC system. The system keeps the heat at 72 and cools the house well in the summer when we are in the house. I called Duke energy and found out the old owners were paying 280 a month for the coldest months of the year. That was with them living in the house with 3 hot water heaters, tv's, electric stove, electronics, etc. We don't live in the house and have set the thermostat to 50 for the winter and 75 for the summer. Our last bill was 388.00. That is with the heat pump running, a dehumidifier at 60% setting, a small air pump in our pond, two fans and everything else is shut off including the hot water heaters. 388.00 seems outrageous since the house is closed up and well insulated by the way. We were not at the house at all during this billing cycle. Could it be a setting or maybe the thermostats are not wired properly. In July, August and September the AC was running at 75 with a dehumidifier, the pond pump, and two fans and bills were just under 150.00. We were there a week or so too. Then in December and January we are averaging 380.00 a month. Any advice or insight is appreciated.
BILL DATE BILL AMOUNT DUE DATE BILLING DAYS AMOUNT PAID BILLS
01/11/2019 $372.82 02/05/2019 31 $372.44 VIEW BILL
12/11/2018 $247.32 01/07/2019 32 $144.62 VIEW BILL
11/09/2018 $118.63 12/04/2018 29 $144.62 VIEW BILL
10/11/2018 $128.75 11/05/2018 28 $144.62 VIEW BILL
09/13/2018 $163.83 10/08/2018 34 $144.62 VIEW BILL
08/10/2018 $144.62 09/04/2018 29 $144.62 VIEW BILL
07/13/2018 $143.08 08/07/2018 29 $145.00 VIEW BILL