bobbobwhite
New Member
As with Nordstroms, one expects a very high end company to give great service, but what does one do when it is not given? I bought a very expensive bath faucet with hot and cold valves from Altman's, each of which are so hard to turn that it is almost impossible to use by a child or a female of any age, and difficult even for a man. Wet hands?...forget it.
Altman's is so difficult to deal with as it constantly deflects responsiblity and obfuscates the replacement issue with unrelated things. Its products cost a mint, and we are not used to expensive outfits giving customers so much trouble with replacements covered in a lifetime warranty.
Any suggestions on how to get better customer service from Altman's?
Thanks for your suggestions.
Altman's is so difficult to deal with as it constantly deflects responsiblity and obfuscates the replacement issue with unrelated things. Its products cost a mint, and we are not used to expensive outfits giving customers so much trouble with replacements covered in a lifetime warranty.
Any suggestions on how to get better customer service from Altman's?
Thanks for your suggestions.