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Thanks for your reply. I did in fact purchase a 30k unit, so it appears the resin tank is in fact undersized. The valve body does state it's a 30k unit so I'm assuming the wrong resin tank was put in. I'm still unclear how the backwash cycle would refill to the brine tank. The other thing...

I recently had my plumber (aug 2018) install a Marlo water softener Model MCV-30-K. I've had problems with this since day 1. The main issue has been that sometimes the brine tank is full. Happens probably every other regeneration. Originally I thought was debris in the injector assembly, so...