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I have a Grohe Classic Chrome 21 175 bathroom faucet with a fairly heavy stream of leaking water (when the valve is open...i've had it closed until I get it fixed)...after finally getting the faucet handle off (pulling really hard), I now can't seem to get the cartridge out...see picture below...

I recently just had a 15 year old dishwasher replaced with a new GE dishwasher. I never had any air gap overflow issues with the old dishwasher. The previous installation was connected to an air gap, so the installer connected the new dishwasher in the same manner. I live in Chicago so i...