Wanting to replace the toilet and I'm looking for suggestions. Here's what we want, a white round bowl standard height quality toilet. We want one that uses standard replacement parts. looking for something that is simple, functional and quality.
dang couldnt you return it to homedepot or you werent ready to install it anyway? I hope you are happy with the new one let us know I never know what to recomendI ordered a American Standard Cadet 3 Flowise from Home Depot. Picked it up and inspected it. The bowl is poorly glazed and actually has 2 spots where they touched it up with paint. Called American Standard and they're sending another bowl. looking the bowl over the section under the rim is really rough and poorly finished. It does have some kind of glaze on it but it's rough feeling.
Went to HD and Lowes and looked at everything they had in stock. The American Standard had the worst glaze job under the rim of every toilet except the Lowes Project Source bowls. I guess I'll see how the bowl that American Standard is sending me looks.
They used a huge box and foamed it, problem is they set the bowl in it's box in the big box then foamed around it. Great protection on a few sides, none on the others. Total fail on all ends, manufactured poorly, packed poorly and then the shipper finished the job. I sent them pics, think that will do any good? I'm betting no. Even if it came in perfect condition I would have rejected it for the poor quality of the casting. I'm done, going back to Home Depot with it and if they won't take the original back American Standard did say they would refund me.Wow. That's no good.
FWIW... never get toilets or tubs shipped third party. They will always show up damaged. There are third party sellers who will repackage toilets in a secondary box that is foamed, but that is an exception.
I bought a Toto Entrada from Zoro.com and had no issues. Last year I bought one from Wayfair, and that toilet also arrived in perfect condition.Just bought a Toto Drake online from PlumbersStock.com. I'd never used them before and was skeptical, and also very concerned the toilet would arrive broke. But it arrived undamaged, and I think a key reason for this is that it was very well packaged in thick foam. They had good prices also. I would use them again. (If it had been broken we would have been able to return it at no cost.)
This is awkward, but...
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