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Originally Posted by Becka Curently have a 18-20 year old furnace . Replace heatpump with new Carrier 3-1/2 ton (bigger than what was there), 15 Seer last year. I "thank God" got the maintenance contract on both the furnance and Heatpump. The service people have been to my house 7 plus times for NO HEAT calls since Christmas Day! Everything from door swtich, control panel, ignitor, etc. etc. I have Propane GAS backup (when temperature drops below 40 degreees). My house is a little ...