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anhaga
09-09-2004, 11:21 AM
I have recently had a Moen Aberdeen two handle faucet installed. It worked fine, but had to be removed while repairs were made to my new counter - a story too long to relate- and since then we have noted the following problem, which has stymied our plumber: you can keep on turning the handle, with only mild resistance, even after the water has been turned off. The family now knows not to do this, but other people, when they use our faucet, automatically turn the tap firmly, which forces it (easily) around a bit further. We can straighten it again, but I am concerned that over time this will loosen the tap so much that it will start to spin quite freely. It is a bit hard to describe. If anyone out there knows what I am talking about and how we can fix it, please let me know!

jimbo
09-09-2004, 01:33 PM
The link is to a parts breakdown of the 2 handle Aberdeen.

If the whole valve assembly is turning, you need to fix that before damage is done to the connecting tubes. If it is just that the handle turns past the stops, something involving the stem retainer, handle extension, or all the connecting handle hardware is missing , worn, or loose.

anhaga
09-11-2004, 05:47 AM
Your info is helpful, especially as I now know how to describe the problem more accurately. My plumber is going to talk to the Moen rep. We suspect that the countertop installers must have done something wrong, or dropped a tiny part or something when they put the taps back in. It is frustrating. I lived for over 20 years with an el cheapo model from Canadian Tire. Now I spring for a model costing hundreds of dollars, and it isn't right....

jimbo
09-11-2004, 08:29 PM
This is what happens when contractors let coutertop people do faucets and tile setters do toilets.