04-27-2012, 06:25 AM
Hi, we are housesitting and discovered the toilet downstairs won't flush properly. It has two buttons at the top for flushing and when you try it, water fills to the top, but doesn't. Overflow and when you let go the water goes down in a few seconds but not in a flush way just sort of drains down quickly if that makes sense. There are no young kids to have put anything in it, and it isn't hardly used. Plunger won't make a good seal, tried a snake but didn't do anything. Took a bucket of water and poured it quickly and the water went straight down just like if the toilet was flushed. Any ideas? We took the top of the tank off but there is no ball thing in it(maybe a low flush model? There are two plastic sticks for eachbutton with this plastic piece with two holes that fell off when we lifted the top so we aren't sure how it goes onthere. We tried it every way we can think but still no flushing.