Our pipes froze on the main part of the house. My husband looked under the crawl space and determined 2 or 3 pipes were cracked. We called a reputable plumbing company to come check it out for us. They determined that ALL the pipework to the main part of the house would need to be redone. They were at our house for a total of 1.5 hours yesterday and 1.5 hours today. The work is almost complete, they just just have to fix the piping that goes to the main shower, which I guess is a big issue. Anyway, the owner of the company called me at 745 am, said worse case scenario it would cost us $1,175 to do the work. He also said it would be around 8 hours of work. He said the plumbers would be at my house very shortly, early to mid morning. I stayed home and waited... they didn't get here until 12:35 pm and left by 2 pm. I'm afraid of getting charged for time that wasn't used on our plumbing. Does this seem right? Also, I am sure they're planning on coming by tomorrow to finish the job, but I have appointments during the day and can't afford to stay home another day.