Hello, new poster here, and I very well may be posting this in the wrong forum. Any direction would be appreciated. I live in a rural area of Virginia, and have a shared well with one neighbor. Last Feb. we had a particularly bad snow storm, lost power for a few days. A few hours after the power was restored, the power lines behind our houses came down, melted the snow and started a pretty good fire on the mountainside. The power company shut off the power, fixed the lines. Power was once again restored, except that we didn't have water. The pump was running at the well, but no water was being pumped to the houses. We had a well repair company come out. They said there was a water line problem, probably where the water line [3/4" PVC] ran under the power line. The well people speculate that the voltage and fire may have melted the pipe, which should be about 2 foot under ground.
My dilemma. The water line / power line fire issue is on the neighbor's property. Their insurance company won't even open a claim for this issue, as I understand. Neighbor has a HO-3 policy. Power company says "turn it in on your insurance". My insurance won't even come out because it isn't on my property. This water line runs along a rocky mountain side for several hundred feet, and may cost a small fortune to trench and replace. We ran a line overground in the mean time to the houses, but with freezing temperatures, we only have water from dusk till dawn.
Any thoughts of how to proceed with a claim against either one of our insurance companies, or the power company?
My dilemma. The water line / power line fire issue is on the neighbor's property. Their insurance company won't even open a claim for this issue, as I understand. Neighbor has a HO-3 policy. Power company says "turn it in on your insurance". My insurance won't even come out because it isn't on my property. This water line runs along a rocky mountain side for several hundred feet, and may cost a small fortune to trench and replace. We ran a line overground in the mean time to the houses, but with freezing temperatures, we only have water from dusk till dawn.
Any thoughts of how to proceed with a claim against either one of our insurance companies, or the power company?