View Full Version : Losing my resin out the drain hose.

03-06-2010, 08:42 AM
I'm back. Last month I had a problem with my softener filling the brine tank with water during the brine draw phase. Well, I fixed that problem. The thread is here: http://www.terrylove.com/forums/showthread.php?34795-Brine-tank-filling-up-with-too-much-water&highlight= Since February 10th, everything has been working great.

I added salt about 1 week ago and all looked good. I was out by the system a few days ago and noticed a couple cups worth of resin on the ground where the drain hose lays. I removed the cap where the brine injector screen is and removed and flushed the parts. Things didn't look bad here. I removed the drain nipple and the rubber orifice plug and found alot of resin in this area. I flushed all that I could out of here and reinstalled the parts.

Last night, the system regenerated again. I checked things out before I left for work. What I found did not please me. There was at least a half gallon of resin on the ground at the discharge. With my truck lights shining through the resin tank, I could see that the tank is now only half full. This is an 8" resin tank. The water level in the brine tank is starting to rise incidentally.

We have been having a cold winter down here in SE Georgia. The temp last night got down to 28. We have had alot of nights like this and I still haven't built a pump house to protect my pumps. I have been throwing a blanket over the pumps and letting water trickle out a spigot at the well and at the house. Haven't had any frozen pipes. I am not too sure about the softener.

What do I do? What are all the parts in the resin tank? How much and where can I get resin? Help me, please.

03-06-2010, 10:41 AM
Any resin in the house?

Any chance that there has been a crack in the brine line? Getting air into the system while in brine draw?

Air would be one of the first things that I would be looking for in getting into the systeme.. either from the brine tank or from the well..

There are a few other reasons, distributor tube could be cracked below the resin level and getting pushed out while in rapid rinse. really high pressure... say 90PSI...

There are 3 items for the media tank... the tank, resin(some gravel) and the distributor tube that goes from valve to bottom of media tank ..

The room between the top of the tank and the resin for the culligan should be about 16", with you getting to see through the tank, take a reading and find out how many inchs you come up with..

Until we get a handle on the resin getting out..

03-06-2010, 11:19 AM
Earlier this week, I noticed I wasn't getting any hot water from the master bath and the shower stall's pressure was low. Both of these are on the other side of the house, farthest from the well, besides the toilet. The rest of the house seems ok. This was what made me check the system a few days ago when I first noticed the resin on the ground. Yesterday, I removed the cartridge from the tub's faucet. I didn't notice any blockage, but when I reinstalled it and turned the water back on, the problem with it was fixed. I had hot water again. I didn't mess with the shower stall's faucet though.

I will measure the room I have in the tank this evening when I get home from work. There was something else I noticed this morning. It was dark out, so the lights from my truck shining on the tank made it very easy to see the resin in there. There looked to be resin splashed up and sticking to the very top side of the tank.

I guess whenever I turn water off to the house, I should put the softener in Bypass first, huh?

03-06-2010, 11:37 AM
What looks like resin splashed up and sticking to the very top side of the tank could be either resin or stain... if it is resin then it has not fallen back down to the resin and I would go with Air in the line some place between pump and softener..

Gary Slusser
03-06-2010, 05:54 PM
This can also happen if you don't have a top basket and then the water goes colder than you've had since the softener was installed. The colder water raises the level of resin higher in the tank than it has been, and out the drain goes a quart or two of resin.

03-06-2010, 06:14 PM
When has a Culligan unit ever had an upper basket?

The older style tanks that they have used for years there was no way one was going in, and the new ones don't get one put in, that is why they always have 17" of freeboard

Gary Slusser
03-06-2010, 07:39 PM
When has a Culligan unit ever had an upper basket?

The older style tanks that they have used for years there was no way one was going in, and the new ones don't get one put in, that is why they always have 17" of freeboard
OK, so no top basket, which makes colder water raise the bed higher than the normally warmer water and flush resin out the drain line.

03-06-2010, 08:09 PM
So cold dense water will expand media more than warm less dense warm water..

Gary Slusser
03-06-2010, 09:46 PM
That's true.

Peter Griffin
03-07-2010, 05:18 AM
I'm gonna guess you are pumping some air from the lines through the system. The air gets into the resin tank and the beads float up and out. Check the pump and lines from the well for what is probably a very very small leak.

03-07-2010, 06:11 AM
I checked the level in the resin tank. The tank is approximately 41" to the neck. There is about 21" of head space above the resin.

03-07-2010, 06:49 AM
If the resin is flushing out of the tank, there is a good chance it is also going into your water piping, and if so, that is not good. You do not have to put the softener in bypass when you turn off the water to the house, but you might want to do it NOW, to keep the resin out of the house and your water heater. IF the resin fills the water heater above the level of the thermostat, and I have had it happen, the water heater will do all kinds of weird things, such as give cold water at one time, and super hot water at another.

Peter Griffin
03-07-2010, 07:17 AM
Plus it melts the breads into a big mess

03-07-2010, 08:19 AM
For the resin to get in the house would mean that it would have to flow up through the inside of the distributor pipe, correct?

03-07-2010, 10:36 AM
yes, maybe a crack in that pipe..
But there was some thing that you said about the temps..
I deal with cold water year round so there is no changes, but you have had changes to the temps..
What if you know might be the temp of the water normaly? 50F?
If now the water temp is down 20 , and with the unit out side... that change could be enough to expand the media more... crazy but true....

get some buckets and go out and put the unit into a cleaning cycle, use the bucket to collect any resin that might come out, back light the media tank if you can.. see if the media makes it to the top inside.....

Gary Slusser
03-07-2010, 11:46 AM
Also make sure your aeration water level isn't allowing the pump to suck air. The freezing temps may have frozen something in the aerator and the water level was drawn down too far until the well pump was able to deliver water to refill the aerator.

03-07-2010, 12:14 PM
I will when I get some time off, maybe Tuesday. Can I save the resin that is piled up on the ground? Can it be rinsed out?

What do you think about those measurements? At what point, after I fix this problem, would my resin level be considered too low?

Gary, that could be a possibility with the freezing temps we have been having. It has been in the low to mid 60s during the day and dropping to about 28 at night.

03-07-2010, 12:19 PM
You might be able to save some of the resin, might be able to rinse it and get the dirt and what not out of it...

If the resin level is below 17" from the top of the inside of the tank that would be To Low.. and you would need to add some resin to bring it to that 17" from the top..

One way around getting that tank heated.. make some kind of temp box around it.. and a 60Watt light... leave the light on and it will make a heat pocket in the temp box.

here there are small boxes.. 4'x4'x5' that have insulation and a 60watt light going 24/7 and there is enough heat to keep it from freezing even when the temps out side get down to -10F...

Gary Slusser
03-07-2010, 02:12 PM
Gary, that could be a possibility with the freezing temps we have been having. It has been in the low to mid 60s during the day and dropping to about 28 at night.
Resin that dries out may break when you try to use it and the pieces will be backwashed out of the tank. Freezing is OK as long as the resin is allowed to thaw naturally. Wash it off good and try it.

03-12-2010, 06:45 AM
Well, I still haven't had a day off. I work 12 hour shifts and live 45 minutes from work. That doesn't leave much time for house work. There does seem to be good news though. The softener regenerated the other day and no resin came out. This makes me think my distributor tube is ok. I will be off this weekend. I will get to check it out more.

03-16-2010, 07:11 AM
Ok, another update. I didn't lose any resin during the last regen was because the drain was plugged with resin from the preceding regen. So I go ahead and pull the rubber orifice out of the drain port so the resin there can be rinsed out during a backwash. I manually started a regen. The backwash started fine and the water coming out the drian port was clear for about 15 seconds. However, before I was able to get the orifice back in, a bunch of resin shot out of the drain. I cut the water off to the softener, rinsed the drain port, reinstalled the orifice and drain hose and then turned the water back on to continue the backwash. At this point, no more resin was coming out. The backwash continued without incident.

I now only have approximately 17" of resin in the tank and 24" of headroom. I think I am just going to open the softener, dump whatever is in there, and inspect the distributor tube. I guess I will start looking for some resin. Any suggestions?

03-16-2010, 10:32 AM
Sounds like the distributor tube is good.

With no flow control or rubber orifice you will get the resin flowing out like you did..

With 24 inches of head space you are missing 7-8 inches of resin or about .25 cubic foot of the needed resin for the full capacity of that unit.

Most likely that unit has a full one cubic foot , so getting any thing orther than a full cubic will be a challenge but can be done... or you could remove all that is there save the gravel and put a new bag in the tank with the end of the distributor pluged so that no resin or gravel goes down that tube.

How old is the system? there was no iron or very little?

03-16-2010, 10:46 AM
The system is only 3 years old. How do I tell if there was iron? There is some iron in the water from the well. I also noticed a little of the resin was black.

03-16-2010, 10:57 AM
Iron around here stains orange to red..

Culligan resin if memory is right is black...

3 year old system , the resin should still be good for many a year to come... look to find some one that will sell you a 1/2 cubic so that you have a little extra for later down the road..