Hanging Toilet problem..Flex when used

Dan Linzy

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Have Case Wall Hung toilet..that squeaks and flexes when you sit on it. Movement appears to be slight but squeak sound is audiable.

Is there a way to shim the mounting to eliminate the flexing and sound.

Apprecaite any guidence
 
Is this a new installation? Or an old one that started to have this problem?

If new, the wall may not be flat, and shims probably would help. If the wall is flat, either new or old, and the toilet moves, either the bolts are loose, or the blocking that holds it up is too weak or decayed (maybe a leak internal to the wall?).

Ideas from a non-pro...
 
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