Pegasus and quality?

Mad Plumber · Feb 26, 2008

Thanks, Terry. By the way, you may be the person I want to ask: I noticed someone listed as a moderator made a statement to the effect that it's hard to use "Pegasus Faucets" and "quality products" in the same sentence. I just bought a beautiful pull-down Pegasus kitchen faucet with brushed nickel finish made in Italy from Home Depot. I am wondering specifically what that person was referring to. What is bad about them? Does this negative view include those made in Italy or just those made in China? I have not yet installed it, but I don't want to keep something that causes constant problems. Your help is greatly appreciated.
Bree

Redwood · Feb 26, 2008

Pegasus

My opinion of Pegasus is not all that high...

Sponsor · 2022-01-29T12:20:58-0800

Patrick88 · Feb 26, 2008

Problems

They don't have replacement parts in any store i have been in. This is a deciding factor for me. It would take days for any replacement parts to come in. They don't seem to last for more than a few years.

Hope that helps you.

Jimbo · Feb 26, 2008

The problem with Pegasus is that it is not a COMPANY...it is a Home Depot brand label. Most Glacier Bay and Peg. are made by Globe Union, so at least that is a company with a North American presence. ( way north...Canada!!!) but they do support their products well. But some Pegasus are also made by Paini in Italy, and Xiamen Lota somewhere east of there. The support for those is not well established.

hj · Feb 26, 2008

Pegasus

When you need a part for it, you talk to an "expert" lady at Pegasus, and after you describe the part you need, she sends you the one SHE thinks you should have.

Pegasus and quality?

Mad Plumber

Mad Skills

Redwood

Master Plumber

Sponsor

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Patrick88

Plumber

Jimbo

Plumber

hj

Master Plumber

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