My 15-year old home has a Kinetico Model 30 with a leak. While I have only lived here 10 years, I assume the unit was installed when the house was built.
Four and half years ago, a leak appeared and the company who installed the system said the membrane was cracked, replaced the base, and only charged me for the labor.
A similar leak as reappeared and I again called the service company which now has a new owner. This time, the estimate is $360 for the base and $70 for labor. And a test of the water hardness indicates that the system is only doing half of its job. They suggest replacing the rosin at $229/bag (and I have 2 tanks) plus labor.
Since the total cost is over $1000 for parts, labor, and tax, I need a little advice.
1. I feel comfortable doing the work myself, but it appears that the only place that I can get the part is through the local distributor. Is this correct? Is $360 a "fair" price for a rather simple appearing part?
2. Would a replacement of the rosin improve the ability of the system to soften the water? Can I purchase and replace the rosin myself?
3. The "service rep" offered to replace the current system with a new system at a cost of $3250. I doubt that I will be here for more than two years and there is no way I would accept that deal, but it might be worth investigating a new system. Should I consider this rather than investing $1000 in the current system?
I would appreciate suggestions and comments on any or all of my questions.
Thanks,
Wayne
Four and half years ago, a leak appeared and the company who installed the system said the membrane was cracked, replaced the base, and only charged me for the labor.
A similar leak as reappeared and I again called the service company which now has a new owner. This time, the estimate is $360 for the base and $70 for labor. And a test of the water hardness indicates that the system is only doing half of its job. They suggest replacing the rosin at $229/bag (and I have 2 tanks) plus labor.
Since the total cost is over $1000 for parts, labor, and tax, I need a little advice.
1. I feel comfortable doing the work myself, but it appears that the only place that I can get the part is through the local distributor. Is this correct? Is $360 a "fair" price for a rather simple appearing part?
2. Would a replacement of the rosin improve the ability of the system to soften the water? Can I purchase and replace the rosin myself?
3. The "service rep" offered to replace the current system with a new system at a cost of $3250. I doubt that I will be here for more than two years and there is no way I would accept that deal, but it might be worth investigating a new system. Should I consider this rather than investing $1000 in the current system?
I would appreciate suggestions and comments on any or all of my questions.
Thanks,
Wayne