puzzledinAZ
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How does one get technical assistance from this company? I know they're now part of Chicago Faucets, but our plumber can't seem to connect with the right department on problems we're having with a new install.
The toilet worked when originally installed, but the height was uncomfortably high so we had the toilet lowered and now it doesn't work at all. There's no blockage, the plumber used a camera today to check the waste pipes. With 5 gallon bucket of water poured into the bowl, water will go over the trap, but the toilet does not flush properly.
If we have to give up and buy a new wall hung toilet, which brand would be best?
Any suggestions would be much appreciated.
The toilet worked when originally installed, but the height was uncomfortably high so we had the toilet lowered and now it doesn't work at all. There's no blockage, the plumber used a camera today to check the waste pipes. With 5 gallon bucket of water poured into the bowl, water will go over the trap, but the toilet does not flush properly.
If we have to give up and buy a new wall hung toilet, which brand would be best?
Any suggestions would be much appreciated.