This is only tangentially related to plumbing problems but you guys seem to know everything.
This summer I had a new roof installed. The roofer insisted that all vents be installed by him because "I (the roofer) am responsible for all leaks".
So I had him install the bathroom vent.
We had a ton of snow here in the Denver area about a week ago. Friday evening (Christmas weekend, ugh!) I got about 15 gallons of water to leak through the ceiling causing drywall and paint damage. New drywall and paint job, too, because it was all part of a renovation with a new roof.
I went up on the roof and shoveled all the snow near the leak. Leak slowed down a lot.
Tuesday morning (first day after Christmas) at 7:30 I was at his office. 8:30 he had a crew out looking for the leak. They found two. A tiny pinhole leak near a roof cricket and a huge leak in the vent that he installed. His guys had forgotten to caulk near the top flange of the vent when they installed it.
My question to you: He came out the moment he knew. But he wasn't around over the Christmas holiday. He also caused about (I guess) $700 in damage. Since the roof was insulated, maybe damage to the insulation, too.
(Spoke to the insulation manufacturer and they said that if fiberglass bats get wet and then dry out that they will be fine. Only if they get wet with dirty water will there be a problem.)
I don't want to sue him over the damage but I also don't want to shaft myself since I'm going to have to repair the drywall and also repaint.
I told my wife that it is probably worth $700 to stay on this guy's good side since he did respond immediately.
What do you guys think?
This summer I had a new roof installed. The roofer insisted that all vents be installed by him because "I (the roofer) am responsible for all leaks".
So I had him install the bathroom vent.
We had a ton of snow here in the Denver area about a week ago. Friday evening (Christmas weekend, ugh!) I got about 15 gallons of water to leak through the ceiling causing drywall and paint damage. New drywall and paint job, too, because it was all part of a renovation with a new roof.
I went up on the roof and shoveled all the snow near the leak. Leak slowed down a lot.
Tuesday morning (first day after Christmas) at 7:30 I was at his office. 8:30 he had a crew out looking for the leak. They found two. A tiny pinhole leak near a roof cricket and a huge leak in the vent that he installed. His guys had forgotten to caulk near the top flange of the vent when they installed it.
My question to you: He came out the moment he knew. But he wasn't around over the Christmas holiday. He also caused about (I guess) $700 in damage. Since the roof was insulated, maybe damage to the insulation, too.
(Spoke to the insulation manufacturer and they said that if fiberglass bats get wet and then dry out that they will be fine. Only if they get wet with dirty water will there be a problem.)
I don't want to sue him over the damage but I also don't want to shaft myself since I'm going to have to repair the drywall and also repaint.
I told my wife that it is probably worth $700 to stay on this guy's good side since he did respond immediately.
What do you guys think?